FAQ's

What is counselling?

Counselling, or psychotherapy is a collaborative process between the client with the problem and the therapist with the tools to change and manage that problem.

What does it mean to be a registered counsellor?

In Australia a registered counsellor has successfully completed a degree at a tertiary level. A counsellor fulfils the requirements of supervision and ongoing professional development set by the Psychotherapy and Counselling Federation of Australia (PACFA), the national peak body for counsellors and psychotherapists in Australia. A professional counsellor must also be fully insured.

How private is the consultation?

A visit to a counsellor or psychotherapist is confidential. Professional practitioners operate within a strict code of ethics set by industry standards, and no cases or notes will be disclosed without consultation with the client.

Who goes to see a counsellor?

If you are in a state of stress, anxiety or depression, can’t make a decision, or find yourself making the same mistakes over and over again, a counsellor can help. If you are suffering a loss or relationship break down, a counsellor can help. All people need help at different stages of their lives.

How do I know if I need to visit a counsellor?

If you are considering a visit to a counsellor, then you need to see one.

Is my problem too big or too small?

A problem is neither too trivial nor too complex to deal with. It may take extra visits to work through the more complicated matters, but positive change is always the outcome on the agenda.

Is counselling expensive?

Expense is relative. Getting the car serviced is normal. Going to the GP is normal when a person is feeling ill, and seeing a counsellor is normal when mind matters interfere with general wellness. Act while the problem is manageable. A few visits may be all that is required, and be cost saving in the long term.

Greengate Consultants offer a sliding scale of fees, dependent upon what is affordable for the client. Each client is billed according to their means. Contact us to discuss fees and payment arrangements.